Need Help?



We know what it's like to dig through websites looking for help and support, clicking on links that don't work or downloading the wrong files and programs. Welcome to the Art of Fabric Rescue Me! We assembled this page to help our customers get the most out of thier computerized sewing machine and embroidery software. Here you will find links to the latest firmware and software updates for your machine. You will also find links to some of our favorite free software and helpful hints and tips.

Smart Update not working? Don't have access to the internet? We can help. If you purchased your machine at Art of Fabric, simply call and make arrangements to bring your machine and we can help you update your software. If you purchased your machine elsewhere, we can still help you get updated for a small fee.

Personalized Service

    Need help with your desktop or laptop? We can help you find out if your computer can run the latest embroidery software. Call and make an appointment!

Updates and Drivers

    Microsoft Windows Update
    Make sure you have the latest operating system updates for your Windows XP, Vista and Windows 7 computer by visiting the Microsoft Windows Update site.

    Check for Microsoft Updates here >>

    Embroidery Software Updates
    Keeping your Embroidery Software updated is easy using the Smart Update built in to the Software. But if your are experiencing problems with the Smart Update feature or don't have internet access and need to download updates manually, click on the links below. You must have registered your software in order to download updates.

    Check for Embroidery Software Updates >>

    HASP Dongle Drivers
    If you are experiencing difficulties with the Copy Protection System Dongle then you may need to download the latest Dongle Driver.

    Download the latest driver here >>

    Embroidery Machine Updates
    Download the latest fixes and new features to your embroidery machine.

    Check for Machine Updates here >>

    Husqvarna Viking S.O.S. Program

    This is your lifeline to Husqvarna Viking Embroidery Software solutions. As a Husqvarna Viking S.O.S. member, you will have access to our trained support team and information that will help you take your embroidery to a whole new level. Enjoy all of the benefits that come with your Husqvarna Viking S.O.S. membership. The Husqvarna Viking S.O.S. program has a yearly membership fee. Contact Art of Fabric to purchase this exciting new support program.

    Read about the benefits of the S.O.S Program >>

Our Favorite FREE Useful Software